1. Introduction
Our website, https://eatsie.co.za (hereinafter referred to as “the website”), uses cookies and similar technologies. Cookies may also be placed by third-party services that we use. This policy explains how and why we use cookies.

2. What are cookies?
A cookie is a small text file stored on your device when you visit a website. Cookies help us remember your preferences and improve your browsing experience. Information stored in cookies can be sent back to our servers or relevant third parties during future visits.

3. What are scripts?
A script is a small piece of code that allows our website to function properly and interactively, either on our server or your device.

4. What are web beacons?
A web beacon (or pixel tag) is a tiny image or text fragment used to track website usage and monitor performance. This helps us analyse visitor behaviour and improve our services.

5. Types of cookies we use
5.1 Functional Cookies

• Ensure the website works as expected (e.g., keeping products in your shopping cart).
• Remember your preferences so you don’t have to re-enter information.
• These may be placed without your consent as they are essential.

5.2 Statistics Cookies

• Help us understand how visitors interact with our website.
• Collect anonymous data on usage to improve functionality.
• Placed only with your consent.

5.3 Marketing/Tracking Cookies

• Used to create user profiles and deliver personalised ads.
• Track users across websites for marketing purposes.
• Placed only with your consent.

6. Cookies used on this website
Examples of cookies and services we use include (but are not limited to):

• WooCommerce (functional, shopping cart & checkout)
• Elementor (statistics, site design)
• Google Analytics (statistics)
• Google Fonts & Google Maps (marketing/UX)
• Hotjar (statistics, feedback)
• Complianz (cookie management & consent tool)

Additional cookies may be set by integrated third-party services (such as payment gateways or tracking tools).

7. Consent
When you first visit our site, you will see a cookie banner explaining our use of cookies. By clicking “Save Preferences” or continuing to use the site, you consent to the cookies you selected.

You can withdraw consent at any time by changing your cookie settings in your browser or via our consent tool.

8. Managing and deleting cookies
You can configure your browser to:

• Automatically delete cookies.
• Block specific cookies.
• Alert you when a cookie is placed.

Please note: disabling cookies may affect the functionality of our site.

9. Your rights under POPIA
Under the Protection of Personal Information Act (POPIA), you have the right to:

• Know why and how your data is processed.
• Access your personal data.
• Correct, supplement, or delete your personal data.
• Withdraw consent for processing at any time.
• Object to data processing (unless there are lawful grounds for processing).

Complaints may also be lodged with the Information Regulator South Africa:
P.O Box 31533, Braamfontein, Johannesburg, 2017
complaints.IR@justice.gov.za

10. Contact us
For questions or concerns about our Cookie Policy, please contact:

Eatsie
Website: https://eatsie.co.za
Email: sales@eatsie.co.za